Frequently Asked Questions

Here are some of the most frequently asked questions we receive. If you can’t find the answer to your question, feel free to contact us.

Asset & Fleet GPS does not offer a monitoring platform or service, just hardware.

► Does the @Track protocol need to be purchased separately?

@Track protocols are integrated into the device. Firmware and configuration protocols are provided with the purchase of a device at no additional cost.

Devices are sold without SIM cards and they will need to be purchased separately.

Queclink devices are manufactured in Shanghai, China. In accordance with the specific direction of the President, the U.S. Trade Representative (Trade Representative) has imposed additional duties on products of China classified in the subheadings of the Harmonized Tariff Schedule of the United States (HTSUS) set out in Annex A of 9903.88.03. The rate of additional duty is initially 10 percent ad valorem. On January 1, 2019, the rate of additional duty will increase to 25 percent ad valorem. [9903.88.03] Section 301 Action: China’s Acts, Policies, and Practices Related to Technology Transfer, Intellectual Property, and Innovation.

All products sold by Asset & Fleet GPS are new and direct from the manufacturer.

Asset & Fleet GPS does not offer a monitoring platform or service, just hardware.

► Does the @Track protocol need to be purchased separately?

@Track protocols are integrated into the device. Firmware and configuration protocols are provided with the purchase of a device at no additional cost.

Devices are sold without SIM cards and they will need to be purchased separately.

Queclink devices are manufactured in Shanghai, China. In accordance with the specific direction of the President, the U.S. Trade Representative (Trade Representative) has imposed additional duties on products of China classified in the subheadings of the Harmonized Tariff Schedule of the United States (HTSUS) set out in Annex A of 9903.88.03. The rate of additional duty is initially 10 percent ad valorem. On January 1, 2019, the rate of additional duty will increase to 25 percent ad valorem. [9903.88.03] Section 301 Action: China’s Acts, Policies, and Practices Related to Technology Transfer, Intellectual Property, and Innovation.

All products sold by Asset & Fleet GPS are new and direct from the manufacturer.

Asset & Fleet GPS does not offer a monitoring platform or service, just hardware.

► Does the @Track protocol need to be purchased separately?

@Track protocols are integrated into the device. Firmware and configuration protocols are provided with the purchase of a device at no additional cost.

Devices are sold without SIM cards and they will need to be purchased separately.

Queclink devices are manufactured in Shanghai, China. In accordance with the specific direction of the President, the U.S. Trade Representative (Trade Representative) has imposed additional duties on products of China classified in the subheadings of the Harmonized Tariff Schedule of the United States (HTSUS) set out in Annex A of 9903.88.03. The rate of additional duty is initially 10 percent ad valorem. On January 1, 2019, the rate of additional duty will increase to 25 percent ad valorem. [9903.88.03] Section 301 Action: China’s Acts, Policies, and Practices Related to Technology Transfer, Intellectual Property, and Innovation.

All products sold by Asset & Fleet GPS are new and direct from the manufacturer.